Simple pricing
One flat price. Any server size
We don't count your members. Free runs a whole community, Premium lifts every limit, and White-Label makes it yours.
Free
No member cap. Run a whole community on £0.
Free means free. Not a trial, not a demo.
- Every core plugin: moderation, tickets, modmail, Minecraft, economy & games
- Full web dashboard
- Complete safety toolkit: warns, bans, purge, lock & automod basics
- 3 dashboard staff seats
- 1 ticket panel · 5 automod rules · 15 tags
- Generous working limits on every plugin
Premium
One flat price, whether you have 50 members or 50,000.
£57.99 billed yearly, saving £13.89
Everything in Free, plus:
- Unlimited staff seats, tags, starboards & application forms
- 25 ticket panels & categories with full form questions
- 50 automod rules + unlimited escalation tiers
- Support suite: SLAs, quotas, grading, analytics & reviews
- Custom embed colours & footer branding
- 365-day console archive retention
- Priority support
White-Label
Your brand on the door. Ours nowhere in sight.
£95.99 billed yearly, saving £23.89
Everything in Premium, plus:
- Removes all Heimdall & Bifröst branding
- Custom bot identity with your name, avatar & token
- Built for networks, agencies & branded communities
- 1 seat = 1 white-labelled server. Add seats any time
Big server? You just got a price cut. Member-count tiers are gone. A 50,000-member server that used to pay £39.99/mo now pays the same flat Premium price as everyone else.
Need something bespoke?
Custom integrations, dedicated support, or a fleet of white-labelled bots? Let's talk.
Free on every server, forever
The whole toolkit, no strings attached
Everything Premium unlocks
The power features, hand-picked for communities that have outgrown the free tier.
Advanced support suite
SLA schedules, staff quotas, ticket grading, analytics and customer reviews. Run support like a business.
Unlimited team
Unlimited dashboard staff seats, escalation tiers and application forms. Grow your staff without hitting a wall.
Your colours everywhere
Custom embed colours and footer text so every bot message matches your server's identity.
Customer portal
A hosted portal where members track their own tickets and history instead of asking staff.
Tebex store admin
Manage packages, sales and customer lookups for your Tebex store without leaving Discord.
Voice transcription
Hosted transcription turns voice tickets and recordings into searchable text automatically.
365-day console archive
A full year of console history at your fingertips, up from 7 days on Free.
Priority support
Skip the queue whenever you need help from the team.
Want the bot to be yours completely?
White-Label includes everything in Premium, removes all Heimdall and Bifröst branding, and runs under your own bot name and avatar.
What you get on each tier
Free covers a whole community. Premium lifts every limit and unlocks the power features. White-Label includes all of Premium plus your own brand.
£5.99/mo flat
Free for everyone
Working limits
Premium features
White-Label extras
| Feature | Free £0.00 forever | Premium £5.99/mo flat | White-Label £9.99/mo per seat |
|---|---|---|---|
| Free for everyone | |||
| Moderation & full safety toolkit | |||
| Tickets & modmail | |||
| Minecraft integration | |||
| Economy & games | |||
| Full web dashboard | |||
| All 66 commands | |||
| Working limits | |||
| Dashboard staff seats | 3 | Unlimited | Unlimited |
| Ticket panels | 1 | 25 | 25 |
| Ticket categories | 5 | 25 | 25 |
| Form questions per ticket category | 5 | Maxed | Maxed |
| Automod rules | 5 | 50 | 50 |
| Escalation tiers | 3 | Unlimited | Unlimited |
| Auto-responses | 5 | 50 | 50 |
| Sticky messages | 5 | 25 | 25 |
| Premium features | |||
| Support suite: SLA schedules, quotas, grading, analytics & reviews | |||
| Attachment questions on forms | |||
| Per-subcategory log routing | |||
| Custom embed colours & footer | |||
| Customer portal | |||
| Tebex store-admin suite | |||
| Poll CSV export | |||
| Hosted voice transcription | |||
| Priority support | |||
| White-Label extras | |||
| All Heimdall & Bifröst branding removed | |||
| Custom bot identity: name, avatar & token | |||
| Per-seat licensing, one seat per white-labelled server | |||
| Get started | Upgrade | Upgrade |
Limits apply when you create or edit config, never during live operation. If you ever downgrade, anything over the Free limits is paused, not deleted, and comes straight back when you re-subscribe.
Supercharge with Odin AI
Optional AI features available as a monthly add-on. Purchased and managed from your Heimdall dashboard.
AI Starter
AI Pro
AI Max
Token top-up packs available from £1.99. All prices include VAT.
Manage your Odin AI add-on from the Heimdall dashboard.
Pricing FAQ
Common questions about Heimdall's pricing and plans.
Still not sure? Join our Discord and ask us
